CIVINTEC provide a full set of user manual related to customers' purchasing order after payment. SDK and API will be provided after purchase as well.

CIVINTEC authorize the software to customers' account in the website www.civintec.com and customers could download it under the registered account by CIVINTEC.

Yes, if customer cannot download the document from CIVINTEC website, please contact Customer Service and they will send customer's required document via E-mail or Sprend or other transfer way.

Once software upgrade, the authorized documents for customers will be updated automatically on CIVINTEC website, customers can download the newest software from the website.

Yes, if customer meets urgent issue, please contact Customer Service at support@civintec.com for further support.