FAQS

Purchase & Payment
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Are you manufacturer or trade company?

CIVINTEC GLOBAL CO., LIMITED ( "CIVINTEC company" ) is the world leading developer and manufacturer of RFID smart card readers, terminals and solutions. CIVINTEC company was founded in 2006 and possess  and Cidron® brand which are registered worldwide. CIVINTEC company is always dedicated to develop market oriented devices and solutions with advanced technologies related to RFID smart card identification, NFC/BLE/QR Code mobile credentials, biometric and the required security encryption technologies. 

How can I order CIVINTEC product?

Customers can send a purchase order to sales@civintec.com via email, or visit CIVINTEC website at www.civintec.com to select the product they like.

How can I pay for my order?

Customers pay by wire transfer as per the details on the proforma invoice. The payment term is 100% T/T payment in advance in US dollars.

Is there any option to pay by credit card or Paypal?

Normally only T/T payment is acceptable, credit card is not available at present since we have no operation platform to receive credit card payment. Paypal is only available for small amount such as bank charge. Therefore we suggest customer to use our nominated payment method.

Can we pay in RMB?

Yes, RMB is acceptable. CIVINTEC shall charge VAT on the basic of unit price for any order paid in RMB.

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