Unless otherwise appointed by customer, the carrier shall be selected by CIVINTEC. We usually deliver goods by express, such as express company FedEx and DHL.

The terms of delivery is EX-work Shenzhen, excluding any other costs.

To convenient customer, we accept prepay freight and arrange shipment for customer. Under EX-Work condition, we do not undertake the risk for the shipment, the freight cost (include export customs clearance fee), excludes import duty, insurance and any other cost. Usually, we recommend Fedex or DHL express. But if customer has specific delivery demands or different transport mode, we'll follow up customer's demand.

Yes, just make sure the forwarder has the ability to use CIVINTEC's document to do export customs clearance, otherwise, customer should pay extra tax fee upon the value of goods.

CIVINTEC will assist customer for shipment including ship to China, but CIVINTEC shall charge VAT on the basic of unit price for any delivery in China Mainland, excluding Taiwan, Hongkong and Macao.

The product will be packaged in neutral inner box without logo and the color of inner box is the same as outer carton.