Case Study

Smart Stores are reshaping retail, customers now expect seamless entry and fast payment as part of their in-store experience, while retailers seek secure and cost-effective solution that not only streamline operations but also offer seamless integration to support long-term digital transformation. 

The unique design of the CT9 elevates convenience smart stores, membership stores, warehouse clubs, and unmanned kiosks by combining secure access management with cashless payment, offer significant advantages as enhanced security, operational efficiency, and a superior customer experience.

Access Control & Cashless Payment

· With 3.5” touch screen, CT9 offers an intuitive visual guide for access and self-service interaction to minimize staff intervention and enhance the customer experience.

· The CT9 facilitates flexible, automated entry for both members and visitors by supporting a range of technologies, including encrypted NFC/BLE mobile apps, QR codes, and RFID membership cards. This enables a seamless, contactless access experience at store entrances. Additionally, the system integrates contactless payment options—such as NFC and mobile wallets—allowing customers to complete transactions quickly and securely. This not only shortens checkout times but also significantly enhances the overall shopping experience.

· With secure data management, CT9 supports advanced online mode encrypted over HTTPS with direct transmission to local or cloud servers, enabling seamless remote authorization and real-time management for a variety of retail and access control scenarios. This feature allows administrators to grant or revoke access permissions from anywhere, ensuring flexibility and efficiency in operations. Whether it’s for convenience smart stores, membership-based retail spaces, or unmanned kiosks, the CT9’s online mode ensures that access control can be dynamically adjusted to meet changing needs.

· CT9 restricts unauthorized entry, ensuring only verified customers or staff can access the store or restricted areas (e.g., stockrooms). This reduces theft and enhances overall safety and customer trust and loyalty. It also supports offline modes to keep entry flowing during network interruptions, preventing queues and downtime, while supporting 24/7 unmanned operation with reliable customer access. 

· CT9 Automates entry and exit processes, reducing the need for manual monitoring by staff or physical security personnel and allowing them to focus on customer service while simultaneously reducing operational costs. Featuring robust connectivity via PoE or Ethernet, CT9 supports centralized management, seamless remote upgrades, and straightforward scalability across multi-location retail networks.

Flexible Integration & Customization 

For IT teams and solution partners, CT9 provides a robust SDK/API for system integration and workflow customization in smart store scenarios.

· CT9 is customizable terminal to control relays, buzzers, and speakers, building workflows such as card-based entry, payment confirmations, automatic door unlocking, or integration with video system to monitor activity and reduce theft-related loss.

· Stores can also configure operating hours, enabling time-based or membership-only access, ideal for late-night or premium access scenarios.

· With custom UI, the user interface can be tailored with brand logos, promotions, and store policies, delivering a consistent, branded experience that aligns with your needs.

Reliable Operation

CT9 ensures long-term stability and easy operations in dynamic retail environments.

· Firmware compatibility ensures that the CT9 keeps pace with mainstream access and payment standards through ongoing firmware updates, safeguarding entry and transaction stability.

· With flexible deployment, the CT9 supports both on-site server and cloud platforms, providing centralized management for multi-location chains while enabling independent operation for single stores.

· Built with a durable design, the CT9 features IP65 and UV-resistant housing, guaranteeing reliable 24/7 operation for both indoor and outdoor retail environments. 

CT9 offers a unified smart store access platform that grows with your business, delivering frictionless entry and fast shopping for customers, while empowering retailers with full data ownership and flexible integration to drive long-term digital transformation.

Please contact us for CT9 to transform your retail store into a smart store and empower your digital retail strategy.