FAQS

FAQS

20 results found

Can CT9 E be configured by server for remote control?

Yes, in HTTP/HTTPS protocol, for the convenience of customer’s usage and ensure the security, some configuration of CT9 E can be configured with server.

What will happen for CT9 E if network disconnection?

When network is disconnected, CT9 E can work as standalone to store user IDs and events records. When network gets connection, CT9 E will connect server automatically. All the local events records can be uploaded to server if CT9 E receive the command from server. 

Can CT9 E achieve the web server function?

Yes, CT9 E can be integrated with the web server to achieve the function.

Is it possible to have a dynamic text on the CT9 PRO reader display? When CT9 PRO reader sends the data to the server, we now have access granted and access denied.

CT9 PRO can display a real-time image or TEXT to provide a clear visible display to visitors as access granted or denied.

Does CT9 E support ABP function to work with master or slave reader?

Yes, CT9 E supports APB function, and it can distinguish Card ID is read from itself or slave reader.

Do you have a reader model that can offer all 4 options in one? using all options, PIN code, QR code reader, NFC and RFID?

Yes, Cidron VG2 & VG3 models have all the features you mentioned.

Does CT9 PRO support HID® iClass cards?

Yes, CT9 PRO can fully support HID® iClass card. CT9 PRO is using HID® reader module to support HID® iClass cards.

Is smart CM3 terminal has ability to Battery powered?

Yes, CM3 is an Ultra-low power consumption terminal for battery powered devices.

Does uTouch X device can run Google play ID and with Google Play app?

Yes, CN890 can run google play.

Can CT9 E be used with glove?

Yes, CT9 E can be used with glove for touchscreen input.

CT9 E have QR code function. How does the QR code work?

CT9 E has integrated QR reader to scan the QR code displayed on mobile phone or printed on paper.

Can CT9 E support online/offline method?

Yes, there are two working modes online/offline for CT9 E.

(1) Online mode:

CT9 E read and send card ID or mobile credential to your server software to identify its validity. If it is valid, server software will return "Access Granted" command to the machine, CT9 E will control door lock to open and display image or text as "Access Granted" on touch screen.

(2) Offline mode:

CT9 E has memory to keep user IDs and events to identify the ID validity and control door lock to open or keep closed.

Is CT9 PRO UI programmable or changed?

Yes, CT9 PRO UI can be programmable or changed.

CT9 PRO have QR code function. How does the QR code work?

For CT9 PRO QR code function, there are two different methods for selection.

(1) QR code is dynamic shown on screen:

CT9 PRO is with embedded QR code generator to display dynamic QR code on touchscreen for mobile phone to scan it.

(2) CT9 PRO scan QR code:

CT9 PRO has integrated QR reader to scan the QR code displayed on mobile phone or printed on paper.

Does CT9 PRO work on HTTP?

Yes, CT9 PRO supports HTTP/HTTPs protocol.

Can CT9 PRO be configured by server for remote control?

Yes, in HTTP/HTTPS protocol, for the convenience of customer’s usage and ensure the security, some configuration of CT9 PRO can be configured with server.

Can CT9 PRO support online/offline method?

Yes, there are two working modes online/offline for CT9 PRO.

(1) Online mode:

CT9 PRO read and send card ID or mobile credential to your server software to identify its validity. If it is valid, server software will return "Access Granted" command to the machine, CT9 PRO will control door lock to open and display image or text as "Access Granted" on touch screen.

(2) Offline mode:

CT9 PRO has memory to keep user IDs and events to identify the ID validity and control door lock to open or keep closed.

What will happen for CT9 PRO if network disconnection?

When network is disconnected, CT9 PRO can work as standalone to store user IDs and events records. When network gets connection, CT9 PRO will connect server automatically. All the local events records can be uploaded to server if CT9 PRO receive the command from server. 

Can CT9 PRO achieve the web server function?

Yes, CT9 PRO can be integrated with the web server to achieve the function.

I have special requirements on my software functions and hardware housing look. Can you make the product?

As manufacturer and designer, we provide technical customization service from hardware, firmware to software to well meet various requirements from the market. Please contact our sales team for further discussion.

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