Privacy Policy

CiVinTec Global Co., Ltd ( “CiVinTec"), in compliance with applicable China and international laws and regulations, has established and released this Privacy Policy to protect personal information of users and properly respond to any complaints regarding their personal information.


1. Personal information to be collected

CiVinTec will collect the following information from you when you visit our website:


Personal lnformation
Contact usRequired: Name details, Email, Country, Company, Website
Register a memberRequired: Name, Email, Company, Country details
Request after-sales serviceRequired: Company name, Country, Name, Email
Sales and technical supportRequired: Company name, Country, Name, Email


2. Collection methods of personal information

CiVinTec collects your information in the following methods:

- When users enter their personal information on websites

- Through tools for collecting generated information (e.g. connection logs, etc.)

- When users directly provide their personal data offline such as at exhibitions

- Via mail, online message, telephone calls, fax, etc. when users inquire or consult


3. Use of personal information

CiVinTec collects and uses your personal information for the purpose of operating our business, providing you with the services of this website, improving the services and maintaining a safe environment. We may use this information to communicate with you, for example, to notify you about information, to send you emails.


We use your personal information for the following purposes, including some or all of the following:

- Users accessing and using this website

- Provides maintenance and support services

- Identify and prevent fraud

- Comply with legal and other standards


4. Share personal information with third parties

Your information may be shared with third party companies in the following circumstances:

When the website provides user support services using services provided by the service provider. As part of the performance of these services, these service providers have limited access to user data and are contractually obligated to use this data in accordance with applicable regulations on data protection.


5. Protect personal information

CiVinTec has implemented reasonable administrative, technical and physical measures to protect the personal information in our custody or control from unauthorized access, use, modification and disclosure. Please note that while we take reasonable steps to protect your personal information, no website, internet transmission, computer system, or wireless connection is completely secure.

- Administrative measures

Establish and implement the CiVinTec's internal management plan, and train employees on personal information protection.

- Technical measures

Manage access to information processing systems, install access control systems, encryption security procedures, etc.

- Physical measures

Access control in the computer room.


6. Access and control personal information (how to access, change or delete data)

You can update and correct information about yourself by logging in to your account and setting it up. If you wish to delete your account, you can do so by writing to this email address: info@civintec.com.

Please note that we may need to retain certain data for record keeping purposes, there may also be residual information in our databases and other records.


If you do not want to continue receiving marketing related emails, you can click the "unsubscribe" button at the top of each advertising email you receive.


7. Links to third party sites

Sometimes you will find links to third party websites on our website. CiVinTec is not responsible for the content or privacy of any third party websites to which links are provided.


8. End user statement

Third parties may also integrate CiVinTec's products and services into their products and services, and we are not responsible for such integration.


9. Change of Privacy Policy

This Privacy Policy may be updated as CiVinTec's services change, please always take note of the most current version of our Privacy Policy.


10. Contact us

If you have questions about the information we hold or about this online Privacy Policy, please write to this email address info@civintec.com.

Online Message