General Terms and Conditions /一般贸易条款

1.Definitions
1.1.CiVinTec Global Co., Limited is referred to as CiVinTec.
1.2.Natural, juridical persons or other organization is referred to as Customer.
1.3.Any product provided by CiVinTec Global Co., Limited is referred to as Products.
1.4.Any service provided by CiVinTec Global Co., Limited is referred to as Services.

2.General Provisions
The provisions hereunder contain terms and conditions which apply to all CiVinTec Products and Services. No addition and modification to any of the provisions shall be bound by CiVinTec unless made in writing and signed by CiVinTec. This provision supersedes all other agreements (written or oral), including but not limited, those contained in Supply contract, warranty policy, the purchase order from Customer, sales, unless a particular statement has been made by CiVinTec.

3.Prices and Terms of Payment
3.1.CiVinTec prices quoted are valid at Ex-Works Shenzhen conditions, excluding any extra costs. CiVinTec shall charge VAT on the basic of unit price for any delivery in China Mainland, excluding Taiwan, Hong Kong and Macao.
3.2.All the quotation is in accordance with USD, unless special statement by CiVinTec. CiVinTec accept the payment by USD or Euro. The exchange rate shall be made by CiVinTec according to the current exchange rate issued by People’s Bank of China.
3.3.CiVinTec price is valid in 30 days from the date of price released, unless a particular statement has been made by CiVinTec in quotation.
3.4.Only 100% T/T payment or cash in advance is acceptable and T/T payment shall only be made by bank transfer to the account listed on CiVinTec proforma invoice. All banking charges during the bank procession should be at the expense of Customer.

4.Limitations for Order Changes or Cancellation
It’s not acceptable to modify or cancel orders (including but not limited to models, quantities, prices, payment and delivery term etc), as well as return Products except for valid warranty claims, once the order is accepted by CiVinTec and the payment is done by Customer, unless otherwise agreed by CiVinTec.

5.Terms of Delivery
5.1.Unless otherwise appointed by Customer, the carrier shall be selected by CiVinTec.
5.2.Risk of damage or loss over the goods will be transferred to Customer when the goods are handed over to the carrier nominated by CiVinTec or Customer.
5.3.Title to the goods shall remain in CiVinTec until the payment is fully received by CiVinTec.
5.4.Shipment date will be indicated by CiVinTec after Customer payment is received by CiVinTec. CiVinTec will make reasonable efforts to meet its indicated shipment date. However, both parties acknowledge and agree that any shipment date given by CiVinTec is estimate only and CiVinTec will not be liable for its failure to meet the date.
5.5.CiVinTec shall be entitled to make partial deliveries of goods.
5.6.CiVinTec shall not be liable for failure or delay in delivery in consequence of the Carrier.
5.7.Products will be filled in accordance with its customary package. Customer should assume corresponding risk and extra cost caused, if a special packaging is required by Customer.
5.8.Customer should collect the goods from CiVinTec within 15 days after receipt of goods finished notice from CiVinTec. If Customer requests or otherwise causes CiVinTec to store goods beyond the specified time limit, the charge to store the goods will be at the expense of Customer.
5.9.Any claims for shortages or incorrectly filled orders must be received by CiVinTec within 7 days from the date of the shipment is received by Customer, otherwise it will be regarded as that Customer accept and confirm Products.

6.Design Changes of Products
CiVinTec reserves the right to discontinue the manufacturing of any Products, to improve Products, to make changes in their design.

7.Force Majeure
CiVinTec shall not be liable for failure or delay to perform all or any part of the General Terms and Conditions due to any events beyond the control of CiVinTec. Such events will be included but not limited to the things as natural disaster, fire, flood, accident, riot, war, governmental intervention, embargo, strike, labor difficulties, break down of machinery or other difficulty as material shortages, shortage of transport, or other events beyond the control of CiVinTec.

8.Limitations of Liability
8.1.The total liability of CiVinTec including but not limited, all Products damages, damages for injuries to persons or property, breach of warranty, breach of this General Terms and Conditions, negligence, or other tort with respect to Products, or any Services, shall not exceed the money amount received by CiVinTec of the corresponding order.
8.2.CiVinTec shall not be responsible or liable for any damage or loss caused by the operation or performance of any third party product, service or any systems in which a product is incorporated.

9.Warranty
CiVinTec warrants Products against defects in material and workmanship under normal use for a period provided by CiVinTec from the date of invoice depending on different Products or components. The details is referred to the latest CiVinTec “Warranty, Return and Repair policy”.

10.Return of Products
Customer shall obtain CiVinTec written authorization to return Products and obtain a Return Material Authorization (RMA) number. Before obtaining a RMA number, the model number and serial number of Products and a description of the claimed Products defect shall be provided to CiVinTec. Any Products should be returned with the RMA number clearly marked on the outside of the packaging to the CiVinTec securely packed in a rigid container with ample cushioning material, preferably the original packaging. The details is referred to the latest CiVinTec “Warranty,Return and Repair policy”.

11.Compliance
Customer should take the sole responsibility to determine if Products purchased from CiVinTec can be imported and used in the country where Customer needs to import.

12.Governing Law, Jurisdiction and Arbitration
The conditions above mentioned shall be governed and construed in accordance with the laws of the People’s Republic of China. All disputes in connection with the conditions or the execution thereof shall be settled friendly through negotiation. If a settlement agreement is not reached through negotiation, the case shall then be submitted for arbitration to the China International Economic and Trade Arbitration Commission (CIETAC), Shenzhen Commission, or HongKong International Arbitration Center (HKIAC), and the rules of CIETAC Shenzhen Commission or HKIAC shall be applied. The adjudication of the arbitration shall be final and binding upon both CiVinTec and Customer.


1.定义
1.1 深圳市华智创科智能科技有限公司，在本文中均简称为“CiVinTec”；
1.2 自然人、法人或其他组织机构，在本文中均简称为“客户”；
1.3 任何由深圳市华智创科智能科技有限公司所提供的产品，在本文中均简称为“产品”；
1.4 任何由深圳市华智创科智能科技有限公司所提供的服务，在本文中均简称为“服务”。

2.总则
本一般贸易条款适用于CiVinTec提供的所有产品和服务。除非经CiVintec书面承认或特别声明，否则对本一般贸易条款内容的任何增加或删改均视为无效；双方的任何其他合同或协议（包括但不限于供应合同、保修条例、客户的采购订单以及销售协议等），不论口头的还是书面的，均不得与本一般贸易条款规定的内容相抵触。

3.价格和支付条款
3.1 CiVinTec的所有价格均为出厂价Ex works深圳, 不包含任何其他费用；对任何在中国大陆地区(不包括台湾、香港及澳门)交付的产品，CiVinTec需在出厂价格基础上加收税费。
3.2 除非经CiVinTec特别声明外，CiVinTec的所有价格均以美元定价。CiVinTec可以接受美元、欧元或人民币付款，其汇率均由CiVinTec根据中国人民银行公布的当前汇率确定。
3.3 除非经CiVinTec特别声明外，CiVinTec的报价在发布之日起30日内有效。
3.4 CiVinTec仅接受客户出货前100%电汇及样品订单的现金付款，且T/T付款必须由银行转账至CiVinTec形式发票上指定的银行账户，汇款产生的任何银行费用均由客户承担。

4.订单变更限制条款
如未得到CiVinTec的许可，客户不得在订单已被CiVinTec接受，并在支付了货款的情况下取消订单、或修改订单内容，或退货(在保修条款范围内的除外)。

5.运输条款
5.1 如客户未事先指定货运代理人或承运人，货运代理人或承运人应由CiVinTec指定。
5.2 自CiVinTec将货物交给由Civintec或客户指定的承运人之时起，货物任何毁损或灭失的风险由客户承担。
5.3 在收到客户全额货款之前，CiVinTec保留对货物的所有权。
5.4 在收到客户货款以后，CiVinTec提供预计的货物装运日期。CiVinTec将做出应有的努力，按照预计的运输日期发出货物。但是，双方承认并同意，CiVinTec提供的任何装运日期仅为估计值，CiVinTec对未能按期交货不承担任何责任。
5.5 CiVinTec保留对一张订单安排分批发货的权利。
5.6 CiVinTec不对因承运人的原因造成的运输失败或延迟交付承担责任。
5.7 产品将按CiVinTec惯例包装。如客户要求特殊包装，则由此带来的相应的风险和额外费用由客户承担。
5.8 客户应在收到CiVinTec的提货通知之日起15个自然日内，从CiVinTec处提走货物。如果客户要求或以其他方式导致CiVinTec超过规定的期限存储货物，则存储该货物的费用将由客户承担；
5.9 若客户发现产品存在任何短缺或错误，需于货物签收日起的7个自然日内反馈给CiVinTec，否则将视为客户接授和确认产品。

6.产品改进、设计变更、终止生产条款
CiVinTec有权在不予事先通知的情况下，终止产品生产，改进产品和变更产品的设计。

7.不可抗力条款
因发生不可抗力事件，造成CiVinTec不能或者延迟履行全部或部分本一般贸易条款规定的内容，CiVinTec不承担责任， 此类事件包括但不限于自然灾害、火灾、洪水、意外事故、暴乱、战争、政府干预、贸易禁令、罢工、雇佣困难、机构破产或者其他困难情况如材料短缺、运输短缺等。

8.责任限制
8.1 CiVinTec承担的全部责任及赔偿，包括但不限于产品损坏，或由产品损坏引起人身伤害或者财产损失的责任及赔偿，或因违反保修条款、本一般贸易条款、或者其他有关产品或服务条款等引起的责任及赔偿，均不得超出CiVinTec收到客户对应订单的全部金额。
8.2 因第三方产品、服务或系统的运行造成CiVinTec产品的任何损害或损失，CiVinTec不承担责任。

9.保修条款
对按正确方法使用的产品，CiVinTec根据不同的产品和部件，提供不同的保修期。具体内容参照CiVinTec最新的“保修、退货和维修条款”。

10.退回产品
客户应向CiVinTec提供产品型号、序列号和产品的缺陷描述，并在获得CiVinTec关于退回产品的书面许可及产品退回许可号码(RMA)后，方可退回有缺陷的产品。所有退回的产品，包装上须清楚地标明RMA号码，且产品须适当包装、安全地存放和寄送。具体内容参照CiVinTec最新的“保修、退货和维修条款”。

11.合规
客户有责任确认，从CiVinTec购买的产品是否可以在其需要进口的国家/地区进口和使用。

12.法律适用与争议仲裁
以上各项条款均适用中华人民共和国法律。所有关于上述条款引起的争议，争议双方应友好协商解决。若争议双方无法协商解决，则须提交给中国国际经济贸易仲裁委员会华南分会或香港国际仲裁中心仲裁。中国国际经济贸易仲裁委员会华南分会或香港国际仲裁中心依据其仲裁规则仲裁解决，其仲裁结果将是最终的，并对CiVinTec及客户均具有约束力。